Settings and activity

32 results found

1. call park recording

   16 votes

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   1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

2. Spanish Support for RingSense Transcription and Translation (to English)

   34 votes

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   8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  Eugene responded

   See the Language dropdown in the Organization tab in Admin Settings.

   Aaron supported this idea  ·  May 14, 2025

3. Customize ring tone for different call queue calls

   7 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

4. download transcript after the call is finished

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

5. Make voice mail length adjustable

   9 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

6. Transcripts for Meetings >2 hours

   19 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

7. AI call summary in the admin portal

   24 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

8. disable video meeting

   2 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

9. automatically email recordings & transcripts

   19 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  May 14, 2025

10. Add the option to export AI notes and transcripts through the admin portal

    42 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  May 14, 2025

11. Silence Transcribing Announcement

    73 votes

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    New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  May 14, 2025

12. To have the ability or option to transcribe an existing call Recording

    10 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Aaron supported this idea  ·  May 14, 2025