Settings and activity
1 result found
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97 votes
Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.
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Meredith
supported this idea
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Accurate information for inbound calls, outbound calls, and talk time is crucial for our company to track activity. It feels like a step back that Ring Central does not supply this information accurately, as other systems we have used before did.