← RingCentral Ideas Settings and activity 2 results found Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc 547 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 88 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Trevon commented · Oct 11, 2024 · Edit… · Delete… Ability to generate reports that track an agents status historically, like when they're available/not available. Save Submitting... Trevon supported this idea · Oct 11, 2024 option to view individual SMS logs for non-admin roles 4 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 0 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Trevon supported this idea · Jul 15, 2024
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Ability to generate reports that track an agents status historically, like when they're available/not available.