← RingCentral Ideas

Settings and activity

2 results found

  1. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    547 votes
    Future Consideration  ·  88 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Trevon commented  · 

    Ability to generate reports that track an agents status historically, like when they're available/not available.

    Trevon supported this idea  · 

  2. option to view individual SMS logs for non-admin roles

    4 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Trevon supported this idea  ·