← RingCentral Ideas

Settings and activity

2 results found

  1. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    569 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Trevon commented  · 

    Ability to generate reports that track an agents status historically, like when they're available/not available.

    Trevon supported this idea  · 

  2. option to view individual SMS logs for non-admin roles

    4 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Trevon supported this idea  ·