Settings and activity

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1. Add wrap up time for RingCX auto-dialer calls (Campaign)

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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2. abandoned callbacks...if a user is able to connect to a queue and drops within 5 min or less, system can perform callback? and report it

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Edit…  ·  Delete…  ·  Admin →
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   Alfonso shared this idea  ·  Jul 16, 2024