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  1. 1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Newbridge shared this idea  · 
  2. 16 votes

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    Newbridge commented  · 

    Cx transfers are cancelled by clicking END on agent screen. You are then presented with 3 options to hang up for all, hang up your own line or hang up the transfer, IE cancel the transfer and take the call back.

  3. 80 votes

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    Newbridge supported this idea  · 
  4. 47 votes

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  5. 32 votes

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    Newbridge supported this idea  ·