← RingCentral Ideas Settings and activity 1 result found Omnidirectional Allow RingCentral App Channels 17 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 2 comments · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Christi commented · Apr 21, 2026 · Edit… · Delete… This is critical to maintaining an uninterrupted workflow for my department. Without bi-directional presence sync, agents are at risk of receiving overlapping calls, which directly impacts efficiency and accuracy. Save Submitting... Christi supported this idea · Apr 21, 2026
Christi
supported this idea
·
This is critical to maintaining an uninterrupted workflow for my department. Without bi-directional presence sync, agents are at risk of receiving overlapping calls, which directly impacts efficiency and accuracy.