← RingCentral Ideas Settings and activity 2 results found Kick Out of queue when call is "refused" 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · Analytics & Reporting » Other · Edit… · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Stefanie shared this idea · Oct 14, 2024 Add number of calls refused to live reports 3 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 1 comment · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Stefanie commented · Oct 14, 2024 · Edit… · Delete… Would love to have refused calls as an option in Live Reports. Our team members must have 3% or less of their calls be "refused" and it would be nice to see this stat front and center to keep team members accountable. Save Submitting... Stefanie supported this idea · Oct 14, 2024
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Would love to have refused calls as an option in Live Reports. Our team members must have 3% or less of their calls be "refused" and it would be nice to see this stat front and center to keep team members accountable.