Settings and activity

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  1. 1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Stefanie shared this idea  · 
  2. 4 votes
    How important is this to you?
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    Stefanie commented  · 

    Would love to have refused calls as an option in Live Reports. Our team members must have 3% or less of their calls be "refused" and it would be nice to see this stat front and center to keep team members accountable.

    Stefanie supported this idea  ·