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1. Add filter for Holiday 'Queue is Open' System Alerts

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   New  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Amber commented  ·  Sep 4, 2025  ·  Edit…  ·  Delete…

   Please add, this is needed. It is critical that the system be configured to a holiday schedule so it doesn't sent alerts that is que is open when the office is closed for a holiday

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   Amber supported this idea  ·  Sep 4, 2025