← RingCentral Ideas Settings and activity 1 result found Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc 532 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 85 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Chellie commented · Jan 8, 2025 · Edit… · Delete… We have a lot of agents working virtually. There is the ability to see something similar in the audit trail. Something of this nature incorporated into the reports would be very productive for management to be able to monitor staff more easily. Save Submitting... Chellie supported this idea · Jan 8, 2025
Chellie
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We have a lot of agents working virtually. There is the ability to see something similar in the audit trail. Something of this nature incorporated into the reports would be very productive for management to be able to monitor staff more easily.