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Settings and activity

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  1. Since the Real-Time Agent dashboard currently does not provide a dedicated metric for answered calls, this appears to be a limitation of the

    5 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Chris shared this idea  · 

  2. Dashboard for agents and supervisors in RingCX

    86 votes

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    Under Review  ·  12 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Chris commented  · 

    And in Ringsense! They need to be able to listen to calls.

    Chris supported this idea  · 

  3. Sync RingCentral Desktop Application With RingCX

    332 votes

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    Planned  ·  28 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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