← RingCentral Ideas Settings and activity 2 results found Hold timer ringback 8 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 2 comments · RingCX » Agent & supervisor experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Ryan commented · Aug 3, 2026 · Edit… · Delete… I do like that they have added a feature for "Agent Hold Timer" I wish it could be set to make a ring back tone. Would also be great to see this added for different ggent states like if an agent is on break for too long. Save Submitting... Ryan supported this idea · Aug 3, 2026 Sync RingCentral Desktop Application With RingCX 328 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Planned · 27 comments · RingCX » Agent & supervisor experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Ryan supported this idea · Mar 28, 2025
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I do like that they have added a feature for "Agent Hold Timer" I wish it could be set to make a ring back tone. Would also be great to see this added for different ggent states like if an agent is on break for too long.