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  1. Disable the ability of the user to download the call recording

    11 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Falon commented  · 

    Standard users have access to download, delete, and listen to their own, as well as other users recordings. This is a critical concern for my team. I (management) use these recordings as learning tools and proof for my employees as well as my clients. We should be able to remove this capability from the Standard Users acces.

    Falon supported this idea  ·