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Disable the ability of the user to download the call recording

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.

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  • Martyn commented  ·   ·  Report

    Users should not be able to download and potentially distribute call recording, but we would need to be able to play their recordings.The User ROLE setting do not allow for this functionality to currently work properly, even though it may seem you cannot download a recording from some Apps, you can once it has been played.The following User ROLE setting do not provide the above functionalityAccess Recordings = ONDelete Records = OFF Download & Delivery = OFFView Only = ON