Settings and activity

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1. Sound notification when agent status changes to "working" due to network issues

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Norka shared this idea  ·  Nov 18, 2024

2. Sound Alert to Notify Agents in Engage Voice when their Status is in RNA

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Norka supported this idea  ·  Nov 18, 2024