Settings and activity

8 results found

1. Add Ace AI filters and data to analytics

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  Apr 8, 2026

2. RingSense x RingCentral call analytics

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Apr 8, 2026

3. Bring back % of sentiment anaylsis

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  Apr 8, 2026

4. Edit AI Metric Scores

   12 votes

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   Planned  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Apr 8, 2026

5. RingSense QM Report - Interaction Arrival AI Analytics

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   17 votes

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   Needs More Information  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Apr 8, 2026

6. Click on sentiments and analysis and get deeper info on content

   4 votes

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   Future Consideration  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Apr 8, 2026

7. RingSense Sentiment Playback Tracking/Pinpoint

   20 votes

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   Future Consideration  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Apr 8, 2026

8. Advanced Analytics in RingSense

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Apr 8, 2026