← RingCentral Ideas Settings and activity 1 result found RNA State Duration option 7 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 3 comments · RingCX » Interaction routing, workflow & queuing · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Daniel commented · Jan 7, 2026 · Edit… · Delete… Definitely need a way to either have a missed call go automatically go back to available or have a timer in RNA status threshold to automatically switch to available. Save Submitting... Daniel supported this idea · Jan 7, 2026
Definitely need a way to either have a missed call go automatically go back to available or have a timer in RNA status threshold to automatically switch to available.