← RingCentral Ideas Settings and activity 1 result found wrap-up 20 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 5 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Hayley supported this idea · Sep 11, 2025 An error occurred while saving the comment Hayley commented · Sep 11, 2025 · Edit… · Delete… Wrap-up time is necessary; however it becomes inefficient when agents are unable to take the next call immediately after completing work on the previous account. Save Submitting...
Hayley
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Wrap-up time is necessary; however it becomes inefficient when agents are unable to take the next call immediately after completing work on the previous account.