Settings and activity

137 results found

1. Exporting detailed IVR flow including the user extensions phone number

   5 votes

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   7549 Rodney supported this idea  ·  Oct 20, 2025

2. Allowing warm transfers from Ring Central desktop to the Contact Center

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   39 votes

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   7549 Rodney supported this idea  ·  Oct 20, 2025

3. Be able to assign a different ringtone to contacts.

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   7549 Rodney supported this idea  ·  Oct 20, 2025

4. RCEX - Ability to choose a queue to answers call from

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   7549 Rodney supported this idea  ·  Oct 20, 2025

5. Bulk download all devices and digital lines

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   7549 Rodney supported this idea  ·  Oct 20, 2025

6. Overflow Group Display Settings

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   7549 Rodney supported this idea  ·  Oct 20, 2025

7. Ability to see if someone is having calls forwarded TO them

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   7549 Rodney supported this idea  ·  Oct 20, 2025

8. Voicemail recipient when blind transfer

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   7549 Rodney supported this idea  ·  Oct 20, 2025

9. See all agent stats without scrolling

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   7549 Rodney supported this idea  ·  Oct 20, 2025

10. Performance Report

    5 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

11. Viewability Improvement

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    7549 Rodney supported this idea  ·  Oct 20, 2025

12. New Digital Filters/Columns

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    7549 Rodney supported this idea  ·  Oct 20, 2025

13. RingEX Agent Status Report

    6 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

14. Why do i need to Authenticate 5 different times when calling support

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    7549 Rodney supported this idea  ·  Oct 20, 2025

15. shared personal contacts

    13 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

16. Grouping & Organizing Contacts in "Favorite Contacts" and the "HUD"

    8 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

17. Notify clients via email when service is down. Include a link or poll

    9 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

18. Prevent caller ID from being carried over from CC

    2 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

19. Agent Session Logout When Closing MAX Agent/CXone Agent Due To Network Disconnection

    38 votes

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    7549 Rodney supported this idea  ·  Oct 20, 2025

20. Replace UNKNOWN CallerID in RingCentral softphone by a Studio variable content

    58 votes

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    6 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025