Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Live Reports Data to show call queue member's state if logged in to Phone App or not

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Raju commented  · 

    It is critical for us to operate.
    This is not desirable...if someone is "available" and they log out, they still show "available" in a Live report. A "Live Report" should be accurate so managers can rely on the information, if they are log out, should not count

    Raju supported this idea  ·