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    Jacob commented  · 

    this should be a standard operating procedure for the phones, its sad that a company that's soul job deals with multifaceted organizations has not included this. this seems like a very basic operational procedure. Your operations dept should correct this immediately, we shouldn't have to up vote this type of issue, it should be standard operation for your company/ service. I would be ashamed if it were my company operating like this.

    Jacob supported this idea  ·