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  1. Extension dialing between CX and EX

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    Future Consideration  ·  23 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Skylar commented  · 

    I would like to be able to see who in the call center is calling me. Not knowing who is calling makes it hard to connect with the person. It would also make it easier to know who in the call center is calling incase we miss a call so we can call them back directly.

    Skylar supported this idea  ·