Settings and activity

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1. Agent State Log in Analytics Live Report

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   Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Moshe commented  ·  Jan 30, 2026  ·  Edit…  ·  Delete…

   yes i need to see when was the last time the agent was on a call

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   Moshe supported this idea  ·  Jan 30, 2026