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1284 results found

  1. We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.

    96 votes

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  2. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    30 votes

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  3. Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.

    13 votes

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  4. Even RC employees are struggling with UX with translation feature for Q&A, so next points:
    - can translation be set to default language of customer? by his/her RC settings
    - make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button

    11 votes

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    1 comment  ·  Webinar  ·  Admin →
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  5. In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…

    9 votes

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    0 comments  ·  Webinar  ·  Admin →
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  6. So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
    It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.

    6 votes

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  7. Ability to check each user RingCentral app video/meeting version using admin portal

    10 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  8. The customer would like to have the ability to recover deleted RCV.

    3 votes

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  9. On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.

    The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.

    4 votes

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  10. Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.

    Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.

    By…

    3 votes

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  12. We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.

    3 votes

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  13. Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights

    16 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  14. Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.

    2 votes

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  15. In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.

    10 votes

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  16. We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.

    16 votes

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  17. Please build a one time link generator and scheduler! Currently we pay a lot of money for Calendly subscriptions just for this feature and it would provide a lot of value to us and a majority of your users if Ring Central could implement it. We want a scheduler that will generate a one time use link that we can send to clients. When the client clicks on the link, a scheduler will pop up with available appointment times for that user/employee in which the client can then book a time. We only want this link to be available for…

    1 vote

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  18. Allow the user to reorder these icons - my preference would be @mentions ahead of reminders for instance

    2 votes

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  19. Ability to change the Conference dial in number to a Tollfree number/ local number

    3 votes

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    0 comments  ·  Webinar  ·  Admin →
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  20. Today when I share my screen and select record I have two toolbars, one small toolbar at the top of the screen, this toolbar is perfect. I can slide it to the side if I need to get to a tab in a web page while sharing. Now the other participant panel is less that ideal. It take up too much room and I am constantly moving it to show something. Before you say, well you should use two monitors I will kindly ask that the floating toolbar simply be collapsed into the the top tool bar. A nice tough…

    1 vote

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