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  1. By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.

    10 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.

    13 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  3. We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.

    118 votes

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  4. Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."

    Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.

    8 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  5. Customer is reporting that seems to be an issue on his end, Double clicking a remote control session on Gallery view is transitioning into full screen view. Double clicking it again returning it to gallery view.

    2 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  6. Grant Remote Control Access to Shared Screen via website not app

    5 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  7. You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.

    5 votes

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    New  ·  0 comments  ·  Rooms  ·  Admin →
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  8. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    20 votes

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    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  9. Conference Room for H.323 Supported for RCV

    Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  10. To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.

    4 votes

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    New  ·  1 comment  ·  Webinar  ·  Admin →
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  11. This is a free transcription service I want to integrate. It records all my other calls.

    5 votes

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    New  ·  3 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    48 votes

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  13. Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
    can provide transcript and materials to be access and downloaded.

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  14. Would like to have the ability to assign co-hosts when scheduling video meetings, prior to the start of the meeting. There are many situations where someone other than the "main" host may need to start a meeting - e.g., if "main" host is sick/away/late, etc.
    This is a significant limitation as it stands now, when comparing RCV to other videoconferencing platforms (e.g., Zoom).

    2 votes

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  15. Allow phone participants to mute or unmute themselves when muted by host

    1 vote

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  16. Change default number in invite

    Is there an option to change the default Audio telephone number the attendee can call in to a RC Video meeting? Its currently set to +1 (650) 4191505 United States (San Mateo, CA)

    4 votes

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  17. Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV

    4 votes

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  18. We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you

    1 vote

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  19. Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.

    4 votes

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  20. We do a lot of video Meetings throuout the whole day and accept/start calls while in a meeting. If we mute speakers on the meeting we do not hear other person on the call.

    2 votes

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