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1379 results found

  1. We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.

    98 votes

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  2. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    16 votes

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    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  3. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    34 votes

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  4. Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.

    15 votes

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  5. Even RC employees are struggling with UX with translation feature for Q&A, so next points:
    - can translation be set to default language of customer? by his/her RC settings
    - make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button

    14 votes

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    1 comment  ·  Webinar  ·  Admin →
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  6. In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…

    9 votes

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    0 comments  ·  Webinar  ·  Admin →
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  7. So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
    It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.

    6 votes

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  8. Ability to check each user RingCentral app video/meeting version using admin portal

    10 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  9. Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,

    Main task is complete after all subtasks are completed by team members.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.

    The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.

    5 votes

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  11. The customer would like to have the ability to recover deleted RCV.

    3 votes

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  12. User still utilized RingCentral Meetings for video meeting and this has limited the remote control. This should still be available while RingCentral meeting is in transition to RingCentral video.

    3 votes

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  13. We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.

    4 votes

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  14. When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  15. Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Whenever we are sharing screen, there is no option to minimize the options on top. We can only move it left to right, top to bottom. It would be better if it has the option just like with Zoom to minimize those options.

    I attached the screenshot of what options I am talking about.

    2 votes

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  17. Ability to change the Conference dial in number to a Tollfree number/ local number

    5 votes

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    0 comments  ·  Webinar  ·  Admin →
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  18. The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.

    Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.

    By…

    3 votes

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  19. Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights

    16 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  20. Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.

    2 votes

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