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RingCentral Web/Desktop App

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Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari 11 days ago in RingCentral Web/Desktop App 4 New

Automaticaly sync Contacts from Ringcentral Apps and Phone to High Volume SMS website

Currently, High Volume SMS does not have any contact from RingCentral. Please improve the integration from High Volume SMS with RingCentral Apps and allow Ringcentral Phone App to have the same access of send Text Message with the same number that...
Annie Nguyen 1 day ago in RingCentral Web/Desktop App 0 New

Allow All Contact Fields to be Searchable in the Glip/Jupiter/MVP App

Allow All Contact Fields to be Searchable within the Glip/Jupiter/MVP App. Example: The Company Field is Not Searchable from the Search Field or Filter Field.
Christopher Mullin 3 days ago in RingCentral Web/Desktop App 1 New

REINSTATE THE NUMPAD ENTER KEY WHEN DIALING

Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us ...
David Dao 5 days ago in RingCentral Web/Desktop App 0 New

Ring Central App HUD Display Grid of Extensions

The RingCentral Phone App HUD Displayed the User Extensions in a large grid pattern which was very easy to glance and see who is on an active call or not, etc.. The RingCentral App only has a list to scroll through for user extensions and doesn't ...
Jeff Perlaky 5 days ago in RingCentral Web/Desktop App 0 New

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman 11 days ago in RingCentral Web/Desktop App 0 New

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
about 2 years ago in RingCentral Web/Desktop App 94 Future consideration

HUD pop out window on RingCentral app

It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the p...
Danielle Howes 7 months ago in RingCentral Web/Desktop App 7 Planned

Include Property ware to Integrate with Ring Central

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
Alberto Pontillas 3 days ago in RingCentral Web/Desktop App 0 New

Display My Caller ID while on a call

In previous RingCentral DialPad versions, my caller ID remained viewable throughout an active phone call.On this newer version (Web: 22.3.30.1620 2022-09-19 17:44:15), I was hunting for my caller ID while I was on an active call. In the conversati...
Rachel Strand 3 days ago in RingCentral Web/Desktop App 0 New