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RingCentral Web/Desktop App

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Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 16 days ago in RingCentral Web/Desktop App 3 Under review

Scammer Tracking

Better Features To block scammers or log them. We need a more robust system with security.
Aurora Operations 1 day ago in RingCentral Web/Desktop App 0 New

Group texting for U.S. Territory Numbers

We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Reque...
Antares Crew 5 days ago in RingCentral Web/Desktop App 0 New

Add functionality for other headsets

My company uses a wide variety of headsets, some USB, some Bluetooth. Each headset has various buttons for volume control, answer/hang-up, etc. Why don't these work with the Ring Central app? Why do Only Plantronics and Jabra headsets work? Every ...
Gaege Rivera - 1603 about 12 hours ago in RingCentral Web/Desktop App 0 New

Taking calls while on dnd and also a better conference feature. and more scam protection

. So it auto fills with people to the conferance pro and standards. Lastly you guy still wont add a carrier lookup to each number which is rather troubling. I would like to know what carrier the scammers are using over VOIP lines
Aurora Operations 1 day ago in RingCentral Web/Desktop App 0 New

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto almost 2 years ago in RingCentral Mobile App / RingCentral Phone / RingCentral Web/Desktop App 5 Planned

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
almost 3 years ago in RingCentral Web/Desktop App 129 Future consideration

further narrow the 'Message Panel' Column to give more space to actual messages

I switched to the new layout for the desktop app and noticed that the message panel column takes up an unnecessary amount of space on the desktop app. I would like to be able to further narrow the left column (message panel). It eats up a huge amo...
Peter DelRe 2 days ago in RingCentral Web/Desktop App 0 New

New RingCentral - no date stamp for text messages from the day of

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...
Bianca Delgado 5 months ago in RingCentral Web/Desktop App 2 Under review

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari 9 months ago in RingCentral Phone / RingCentral Web/Desktop App 8 Under review