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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722 of 7575

Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

Having a copy of the document that was faxed attached to the Fax Message Transmission Result email will be very helpful. In our case, as a law firm, we need to add a copy of that email to the case as proof that the fax was sent successfully. Havin...
Guillermo Pierluissi 24 days ago in RingCentral Web/Desktop App 2 New

time Stamp on call logs

with previous ring central layout users were able to view time stamp for each received/missed call . with new layout they can only see the date/day .To view timestamp they have to click on the call it self and then it displays the details . Is thi...
Hetash Patel 3 days ago in RingCentral Web/Desktop App 0 New

Answer call through customized keyboard hotkey on Ring Central App that will work on multi layered app

Customers want to add additional settings or enhance the existing keyboard shortcuts in the RingCentral app, so that they may use customized hotkeys to answer calls even while they are working on another application, and even if the app is closed,...
Siena Cordero 24 days ago in RingCentral Web/Desktop App 0 New

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 152 Planned

Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

When I upgraded from RC Phone app to unified RC App, I noticed that active calls would pop up in a separate window. I don't want calls to pop up in a separate window because it causes clutter and makes it harder to get to the active call in order ...
Skylar Heath 12 days ago in RingCentral Web/Desktop App 0 New

Ability to display more than three parked calls in the RingCentral App

Users will be able to see / monitor easily all the calls that they parked in public park call location if they have visibility of all the calls that they parked via RingCentral App
Mario Moccia 20 days ago in RingCentral Web/Desktop App 0 New

Overwrite status synced with Google and Outlook calendar

It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synce...
Peter Wenger 11 days ago in RingCentral Web/Desktop App 0 New

configurable change time of presence status to inactivity

current situation: The presence status automatically changes from "green" to "grey(offline)" after 15 minutes of inactivity, although the user is working on the PC (app in the background) Request: The change of the presence status in case of ...
Peter Wenger about 1 month ago in RingCentral Web/Desktop App 0 New

Able to add guest contact to quick contact

Able to add guest contact to quick contact
johnpaolo lachica 14 days ago in RingCentral Web/Desktop App 0 New

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
over 3 years ago in RingCentral Web/Desktop App 25 Future consideration