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RingCentral Web/Desktop App

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Guest almost 2 years ago in RingCentral Web/Desktop App 18 Planned

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady 4 months ago in RingCentral Web/Desktop App 1 Under review

Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT 4 months ago in RingCentral Web/Desktop App 0 Under review

SMS forwarding (SMS recipient)

Just like message recipient for routing voicemail to a specific extension, I encounter a customer who would like to route the SMS (text) from a specific number to an extension
Guest over 1 year ago in RingCentral Web/Desktop App 4 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ 8 months ago in RingCentral Web/Desktop App 1 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ 8 months ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ 8 months ago in RingCentral Web/Desktop App 2 Under review

Notifications: Task assigned/reassigned to me

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...
Guest 12 months ago in RingCentral Web/Desktop App 0 Future consideration

Delete bulk messages/Conversation in Unified App

There needs to be a way for admins to delete bulk messages.
Guest over 1 year ago in RingCentral Web/Desktop App 18 Future consideration

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust about 1 year ago in RingCentral Web/Desktop App 0 Under review