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RingCentral Web/Desktop App

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Call Queue ring status/ availability customization

Allow users to quickly turn on or off their call queue ring status so they will not be disturbed during meetings/ breaks rather than completely removing themselves from the queue. A quick on and off feature in the RC App or the Phone application o...
Guest about 1 year ago in RingCentral Web/Desktop App 3 Already exists

Mobile Notification Settings per Team

Request is to add ability to turn on/off Mobile Notifications per Team. We have created quite a few Teams within RC. Our employees can be included in multiple Teams but may want to only receive Mobile Notifications from certain Teams. Unless I'm m...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Ring Tones / Waiting Music

Could you please consider adding some audio files to the downloads option with RC approved music for ring tones and on hold/waiting calls? It would be nice to have more than the few options that are available at the moment.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Universal App

Please create ONE UNIVERSAL APP. The reason being, GLIP is not the best functioning desktop app in this bundle of apps. To get through my day I have to use RingCentral Meetings, RingCentral Phone, RingCentral for Outlook (desktop program), and Rin...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Extension number field for personal contact number

Hi. Our customer would like to add a personal contact numbers and include the extension number. However, there is no field for the extension number. Customer said that this would be more convenient for easily dialing the number and connecting to t...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Button on main screen to silence Mobile App

Ability to have a button on front of Mobile app instead of hunting through settings to silence phone. Nice option would also be able to set time for how long to silence manually in either 15 minute intervals selectable to forever. Maybe integrate ...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Preview of number of pages attached when sending fax

The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when subm...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Me number not saved when inputted in RC app on mobile

When connecting to the meeting audio using the Call Me feature on the RC app on mobile (both iPhone and Android), after typing in the number, the next time the user connects to meeting audio via Call Me feature, the user will need to type in the n...
Hannah Tieu about 1 year ago in RingCentral Web/Desktop App 0 Under review

Seperate integrations from the user who added them

Right now in RingCentral Application integrations are bound to the user who created them. This causes risk for our development teams as if someone departs the company who added a key integration, that feature breaks and will need to be recreated.
Guest about 1 year ago in RingCentral Web/Desktop App 2 Under review

Admin Can set what Caller ID can use for certain Ext

to have the option of changing the caller ID. So, I can select which users have the option to change their caller ID from the dialer
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists