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RingCentral Web/Desktop App

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Send Video Meeting Invite via Text Message

When you create a meeting invite it would be nice to be able to send that invite out via text message either by entering a phone number or selecting a contact number.
Randy Olsen over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow computer app to transfer calls away from a deskphone

When a receptionist or user answers a call on a physical deskphone they should be able to use the computer app to initiate a transfer without having to "flip" the call first and then transfer it.
Randy Olsen over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dialing a number containing letters or words doesn't automatically convert to numbers

In the old RingCentral Phone app dialing a phone number that contains letters will automatically convert the letters to the appropriate numbers, can the new app do this?
Austin Clark over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dialing phone numbers doesn't automatically add dashes

It's easier to glance at a phone number before dialing with the dashes in place, that way typos are easier to spot. Thankfully the dashes are added after the call is started but at that point it's often too late.
Austin Clark over 1 year ago in RingCentral Web/Desktop App 0 Under review

Remove delay between typing a phone number and pressing enter

If a phone number is typed in followed immediately by pressing enter (to start the call) it doesn't dial the number and the enter key needs to be pressed again. If the enter key button press is delayed by a few milliseconds the number can be diale...
Austin Clark over 1 year ago in RingCentral Web/Desktop App 0 Under review

Additional Filter on the Call logs

Currently there is no way to filter the logs using the status of the call, whether it is in progress. missed or answered. It would be great if we can add a filter to check the status of the call on the call log on the portal or on the application ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Preview of image pasted/added into chat

Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.
Austin Clark over 1 year ago in RingCentral Web/Desktop App 0 Under review

Prevent RingCentral App Window From Resizing On Incoming Call

When using the RingCentral app on my multi-screen workstation, I will dock the app to the left side of my left screen. When a call comes in, the app will undock and 'restore' itself, forcing me to re-dock the app after every call.
Kevin Kraft over 1 year ago in RingCentral Web/Desktop App 0 Under review

Cnam request

I would like a call ID name for outbound calls as 'KYZEN'
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists

Put back HOLD button on Glip phone pad

The phone pad (app on desktop) switched the hold button to the video button. Please have the HOLD button to be put back or give the option to set up the Phone Pad.
. . over 1 year ago in RingCentral Web/Desktop App 0 Under review