Skip to Main Content

RingCentral Web/Desktop App

Showing 19

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari 6 days ago in RingCentral Web/Desktop App 3 New

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman 6 days ago in RingCentral Web/Desktop App 0 New

How to send one fax to multiple recipients.

By trial and error I discovered the secret to sending one fax to multiple recipients: simply list the fax phone numbers one at a time, one fax number after the other, with a comma separating after each number: To: 111-111-1111, 222-222-2222, 333-3...
Marvin T. Boyd, M.D. 9 days ago in RingCentral Web/Desktop App 0 New

Synchronize Workspace Calender with 0ffice 365 or google calender.

It will allow users to have an overview of the synchronized calender in one go and using only one application.
Karan Ramsorrun 4 days ago in RingCentral Web/Desktop App 0 New

HUD Features

We would like to have the HUD active for some users at all times. The real issue is that the pop up for the HUD has to be opened each day, we would like to have the HUD pop up open automatically for the users if possible.
Jason Facey 4 days ago in RingCentral Web/Desktop App 0 New

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers
Glen Harvey 14 days ago in RingCentral Web/Desktop App 0 New

Add the ability to create a chat team that automatically includes all users

It would be great if there was a way to create a chat team that automatically included all users in an org. Similar to how the default team chat works, but for newly created channels. Currently you have to manually add every member to a team, then...
Brad Edmundson 14 days ago in RingCentral Web/Desktop App 0 New

Clickable quoting in messaging

Currently when quote message, its just repeating the text. Would be much more convenient, if possible to click at quoted text and it will lead to original message.
Serhii (Sysadmin) S114 14 days ago in RingCentral Web/Desktop App 0 New

RingCentral App to allow more than one ticket to be related to in call log

The RingCentral plugin in SFDC only allows us to log the call to 1 single ticket (related to case) In the example attached , a customer was called to follow up on 2 cases, but only one of them could be selected under "related to" This call should ...
Stephanie Rensburg about 4 hours ago in RingCentral Web/Desktop App 0 New

Video meetings sync to events on calendar

scheduling video visits either for oneself or for others showing on the calendar events in the workspace if scheduled in google workspace. Having an overall look of upcoming, current, or future all at once instead of a listed view.
Paige Cook 4 days ago in RingCentral Web/Desktop App 0 New