Skip to Main Content

RingCentral Web/Desktop App

Showing 35

Domain Control

Please add a "domain control" option. It would be really nice to block people from creating "personal" RingCentral accounts using a corporately controlled domain email address.
Guest over 1 year ago in RingCentral Web/Desktop App 14 Implemented

Hide Contacts from RingCentral Contacts List

I'd ike to be able to hide some accounts from the contacts list, within the RingCentral desktop app. For example, we have an account assigned to someone who hasn't started working yet. For now, I don't want them to show up within the Contact List.
Guest almost 2 years ago in RingCentral Web/Desktop App 15 Implemented

Add "Sections" back to Tasks in the new RingCentral App

In the new app.ringcentral.com platform, there is no way to add a "Section" to tasks. Our small company currently relies on Tasks in app.glip.com everyday to accomplish our daily responsibilities. We create a "Team" for every client we have. Somet...
Guest over 1 year ago in RingCentral Web/Desktop App 51 Implemented

macOS Universal Application - Apple Silicon M1

Zoom added their Universal Binary which supports their M1 chips without going through their Rosetta 2 emulation. I believe this would help RingCentral as I occasionally experience application freezes on the M1 when trying to enable my camera / aud...
Guest over 1 year ago in RingCentral Web/Desktop App 27 Implemented

Team Calendar in New RingCentral App

Bring back to team calendar that shows GLIP tasks on a calendar view. It is in the RingCentral Class app.
Guest over 1 year ago in RingCentral Web/Desktop App 6 Implemented

Technical Capability to Move and Share Tasks to Other Windows/RC Users and For Assignees to be Tagged in Their Own Window

One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task. In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share...
Maria Marbella about 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 4 Implemented

RingCentral App needs a setting to "Bring to front" on an incoming call, not just a task bar notification

Just like the RingCentral softphone, the RC App needs a way to ALWAYS bring the RC App to the front/foreground when an incoming call arrives. This is critical especially for IVR Agents that need to take the call. Today, one has to click on the tas...
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Implemented

Allow administrators to administer Glip teams

Super admins for RingCentral accounts can't change any Glip team settings unless they created the team or the creator makes them an admin of the team concerned. They cannot view a list of existing teams. Add a fully functional Glip admin screen
Guest over 1 year ago in RingCentral Web/Desktop App 7 Implemented

Task functionality

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...
Guest over 1 year ago in RingCentral Web/Desktop App 6 Implemented

Enable replying to the tasks

I am sorry to say but you have made my work life miserable by making your incomplete app mandatory to me. You should not have launched a new app without solving the errors in it. First I was not able to sort my teams in folders, which is now solve...
Guest over 1 year ago in RingCentral Web/Desktop App 9 Implemented