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RingCentral Web/Desktop App

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Add functionality for other headsets

My company uses a wide variety of headsets, some USB, some Bluetooth. Each headset has various buttons for volume control, answer/hang-up, etc. Why don't these work with the Ring Central app? Why do Only Plantronics and Jabra headsets work? Every ...
Gaege Rivera - 1603 about 8 hours ago in RingCentral Web/Desktop App 0 New

Scammer Tracking

Better Features To block scammers or log them. We need a more robust system with security.
Aurora Operations 1 day ago in RingCentral Web/Desktop App 0 New

Taking calls while on dnd and also a better conference feature. and more scam protection

. So it auto fills with people to the conferance pro and standards. Lastly you guy still wont add a carrier lookup to each number which is rather troubling. I would like to know what carrier the scammers are using over VOIP lines
Aurora Operations 1 day ago in RingCentral Web/Desktop App 0 New

further narrow the 'Message Panel' Column to give more space to actual messages

I switched to the new layout for the desktop app and noticed that the message panel column takes up an unnecessary amount of space on the desktop app. I would like to be able to further narrow the left column (message panel). It eats up a huge amo...
Peter DelRe 2 days ago in RingCentral Web/Desktop App 0 New

Group texting for U.S. Territory Numbers

We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Reque...
Antares Crew 4 days ago in RingCentral Web/Desktop App 0 New

Conference call option on the app if the Deskphone and RIngCentral app is linked

Conference call option on the app if the Deskphone and RIngCentral app is linked
Jonas San Luis 4 days ago in RingCentral Web/Desktop App 0 New

Enable RC App to access multiple Contacts folders from Exchange

We keep contacts in separate folders by category and need access to the all.
steve holmes 6 days ago in RingCentral Web/Desktop App 0 New

User Extensions under the same number view and share all SMS and related threads

To be able to have all users to have access to view and respond to sms from the same number on the account (RingCentral App)
Contractors Test 6 days ago in RingCentral Web/Desktop App 0 New

Single click to Send Text please

The unified Inbox is a good idea. Now, however, to send a text, there's an extra click for something we do dozens of times a day: + to send new message up comes menu: Send new text/Send new fax I will never send a Fax It's a step backwards to have...
Peter Wagner 7 days ago in RingCentral Web/Desktop App 1 Under review

Retrieve SMS in Bulk

Messages that are sitting in the inbox can be retrieved in bulk.
Jellien Velasquez 8 days ago in RingCentral Web/Desktop App 0 New