RingCentral Web/Desktop App

Hi Please can you add an option in the working hours schedule to divert calls to voicemail or another greeting message during lunch hours. Thanks

Should be able to forward the SMS to personal number.

Please add a way for managers and other non admins that have access to phone recordings or analytics to be able to access them from the desktop app. Right now if a manager or supervisor wants to access any of this system they need to know the URL ...

This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!

Please create either a system wide MSI or EXE installer with auto update that can be installed with one user profile on a computer and be available with all other profiles old and new. Right now if we install using the exe installer it will auto u...

We would love to copy contact names from an excel doc & paste those, in mass, into the 'TO' field of a new message, so we can send that message up to 100 people. Now you have to manually start typing in the name & then select it. This isn'...

Would love to see you guys add a default status that says "Lunch" and/or "Break" to Glip/chat funtionality so our employees don't have to manually type it every time since it's something we all do everyday.

The RC App window is too big that it uses too much space on the computer's screen. Intead of just resizing it, it is better to have an option to make the rc app smaller

Microsoft Edge recently added a new sidebar feature to quickly access web pages. Having the RingCentral dialer here would be super-convenient. It's just like the extension, but much more convenient. For more information, see https://www.microsoft....

Enabled multiple call queues to be managed on the apps