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RingCentral Web/Desktop App

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It would be a lot easier to be able to send PDF through RingCentral texting.

To make RingCentral more effective it would be a nice feature to be able to send a PDF file over RingCentral texting.
Delma Ramirez 2 days ago in RingCentral Web/Desktop App 0 New

Need to ensure RingCentral remote control during screen sharing is only enabled for IT - currently seems like an all users/none option is available.

Need to ensure RingCentral remote control during screen sharing is only enabled for IT - currently seems like an all users/none option is available. Understand that access will need to be temporarily granted for target user/machine that's sharing;...
Daniel Garavito 3 days ago in RingCentral Web/Desktop App 0 New

Folders for the "Text" or SMS messaging tab on the Ring Central Desktop App

Hello! I text/sms people on a daily basis for my job. Sorting through the long list or searching in the search tab can be quite tedious. The feature is already in the "Message" tab. In the Message tab you're able to create a new folder ( see Ring1...
Erika Wall 3 days ago in RingCentral Web/Desktop App 0 New

Allow Dialpad to open in standalone window that can be moved outside of the app.

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...
Carter Fliss 4 days ago in RingCentral Web/Desktop App 0 New

Set Permissions for creating team channels

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!
Karen Meszaros 4 days ago in RingCentral Web/Desktop App 0 New

Call Queues - Call Log - Integration to WebApp

It would be great to get the possibility to check call log of CQ you are member of, directly in the webapp, instead of opening a Chrome tab.
Corentin LAUNAY 5 days ago in RingCentral Web/Desktop App 0 New

Allow Click to Call in Docs / Slides (not only Sheets)

Wouldn't it be good to get the possibility to use Click to Call on Docs & Slides, just like with Excel / Sheets ? We have plenty of presentations with numbers that needs to be redialed manually. Moreover, it's not very intuitive because it doe...
Corentin LAUNAY 5 days ago in RingCentral Web/Desktop App 0 New

A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams

To have a separate pane for sent items, SMS MS Teams
Mark Ramirez 6 days ago in RingCentral Web/Desktop App 0 New

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari 7 days ago in RingCentral Web/Desktop App 1 New

Add profile feature for Video & Audio Settings

Selecting a custom named profile would establish video & audio settings. i.e. an "Office" profile would establish different video & audio settings than a "Home" profile. For those that have desks at both home and office - it would simplify...
Dave Yoder 9 days ago in RingCentral Web/Desktop App 0 New