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RingCentral Web/Desktop App

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Copy and paste number

I noticed that the app has a copy-and-paste feature for phone numbers. Could you add this feature to all menus that display numbers, including the outgoing call menu? Also, please keep us informed of any app updates.
Cypress Devil 1 day ago in RingCentral Web/Desktop App 0 New

Ability to only show company contacts when searching for name to call

When added to an outside-of-company group team as a guest and when I search for a name to call from the dial pad, it also shows the guest contacts from the said team. It would be helpful to only show company contacts instead of guests for easy sea...
James Peterson 1 day ago in RingCentral Web/Desktop App 0 New

Using Powershell script to Uninstall all RC Apps

We found in RC's site a PowerShell script to uninstall all RC apps from our devices, however, we are experiencing some difficulties pushing the script with GPO and Intune. We would like some help from a RC engineer and provide us a better understa...
John Paul Ramirez 3 days ago in RingCentral Web/Desktop App 0 New

Fix Left click hold + Scrolling when copying SMS thread contents

All Users would benefit from this when they need to copy their SMS threads into a document case for recording. The app currently only will copy the visible SMS thread and will not allow anything further. It looks like it does, except when going ba...
Brent Harkey 3 days ago in RingCentral Web/Desktop App 0 New

Disable beep sound whenever I monitor an account.

484-229-3859
Doug Parks 3 days ago in RingCentral Web/Desktop App 0 New

pre-recorded messages played on the paging system

I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert every...
Ralph Reyes 4 days ago in RingCentral Web/Desktop App 0 New

Mac app status bar indicator when on call

When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not ...
Jacob Gur 5 days ago in RingCentral Web/Desktop App 0 New

Add option to set a time limit to automatically rejoin call queue after # minutes.

We have users that remove themselves from the call queue when they go on break, but then forget to put themselves back in. Even if we could select the time limit that they can take themselves out of queue, so that they would automatically go back ...
Jim Gordon 5 days ago in RingCentral Web/Desktop App 0 New

Sync contacts into Outlook via a sub-folder in RingCentral desktop app

Sync contacts into Outlook via a sub-folder in RingCentral desktop app
Rinny Dela Cruz 5 days ago in RingCentral Web/Desktop App 0 New

Shared Voicemails: Increase number of voicemail boxes per co-recipient

It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to ...
Team 8 The Great 5 days ago in RingCentral Web/Desktop App 0 New