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RingCentral Web/Desktop App

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Grouping audio device settings

I use RingCentral in a variety of ways. Sometimes I use it for meetings where I use my PC Speakers and Camera and Microphone. Other times I am making pure calls, where I use a typical Bluetooth headset with the PC. Switching back and forth between...
David Smucker about 18 hours ago in RingCentral Web/Desktop App 0 New

Log Customization to support number and Date/Time custom fields type

When you access the Cloud Phone Settings on from Salesforce (, under the section Log Customization. * The field types supported in call log are Date, Picklist, Text and Text Area. It would be great ...
Regina Yau 1 day ago in RingCentral Web/Desktop App 0 New

Editable ring order number in ring order group

To reduce the frustration of dragging and dropping, maybe have it so the hard coded order number could be modified with a checkbox setting or something that allows the user to enter 1, 2, 3, etc. manually to customize the order. If you have more t...
David Basara 1 day ago in RingCentral Web/Desktop App 0 New

Ring Central for Linux

You support every other device, why not Linux? As the VP of our company I cannot use Ring Central on my primary system because of this. I have to run Windows in a Virtual machine to use the app. The worst part is that you used to have a Linux app....
Frank McCourry 2 days ago in RingCentral Web/Desktop App 0 New

External contacts in company directory

It would be nice to add external contacts within the company directory. We have a dozen contractors that we do not provide phones for and to be able to add their name and cell number in the company directory would be great to where we could dial b...
IT SV 3 days ago in RingCentral Web/Desktop App 0 New

Auto populate the recipient's info on fax cover page in RC desktop app.

Currently the fax cover page in the RC desktop app only shows the recipient's fax number when sending a fax. It needs to populate the recipient's name and company name on the fax cover as well.
Mendy Luther 3 days ago in RingCentral Web/Desktop App 0 New

Allow personalization of the fax transmission results notice

As a lawyer I sometimes need to provide proof a fax was sent. It would look much more professional if my fax results page had my firm name and information rather than an advertisement for Ring Central.
A. Craig Abrahamson 3 days ago in RingCentral Web/Desktop App 0 New

Maintain list of recent status messages

In addition (or maybe instead of?) the standard pre-built status messages, it would be helpful to have some of your previous status messages as well. For instance, we're often indicating where we the office, working from home, etc. It wou...
Chris Rosa 5 days ago in RingCentral Web/Desktop App 0 New