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RingCentral Web/Desktop App

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Delete User Messages

Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all histor...
Chris Call about 2 months ago in RingCentral Web/Desktop App 1 Already exists

Screen Share with Audio

We would love to screen share with audio on the windows desktop app. I dislike having to long into ringcentral.com on the browser to use this feature since our whole team uses the windows desktop app
Fatmir Xhilaj about 2 months ago in RingCentral Web/Desktop App 2 Already exists

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith 5 months ago in RingCentral Web/Desktop App 1 Already exists

Paging from and to the RingCentral Desktop App

Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using ...
Safari Admin 6 months ago in RingCentral Web/Desktop App 3 Already exists

Need ability to turn off texting capability for users.

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.
James Shaw 6 months ago in RingCentral Web/Desktop App 1 Already exists

Turn On/Off the Message and Video Capabilities of the RC App

Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features
Guest 7 months ago in RingCentral Web/Desktop App 1 Already exists

Move up unread messages (like in the phone app) [desktop]

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
Guest 7 months ago in RingCentral Web/Desktop App 2 Already exists

Screen Sharing Status Indicator and Status Color

When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in ...
Guest 8 months ago in RingCentral Web/Desktop App 3 Already exists

User choice of default tab

Allow user to select default/focus tab of content. Great that recent settings allow customization of tabs and order, however odd that the one placed at the top is not also the one that gets focus when opening (unfortunately always defaults to Text...
Guest 8 months ago in RingCentral Web/Desktop App 2 Already exists

Indicator on RingCentral App for Failed SMS Sent

Hi Team, Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing. Right now it is not showing any error message
Guest 8 months ago in RingCentral Web/Desktop App 2 Already exists