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RingCentral Web/Desktop App

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unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez about 1 month ago in RingCentral Web/Desktop App 2 Already exists

Receiving of SMS texts in a group chats

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.
Serhii (Sysadmin) S114 about 2 months ago in RingCentral Web/Desktop App 1 Already exists

Delete User Messages

Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all histor...
Chris Call 5 months ago in RingCentral Web/Desktop App 1 Already exists

Screen Share with Audio

We would love to screen share with audio on the windows desktop app. I dislike having to long into ringcentral.com on the browser to use this feature since our whole team uses the windows desktop app
Fatmir Xhilaj 5 months ago in RingCentral Web/Desktop App 2 Already exists

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith 8 months ago in RingCentral Web/Desktop App 1 Already exists

Paging from and to the RingCentral Desktop App

Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using ...
Safari Admin 9 months ago in RingCentral Web/Desktop App 3 Already exists

Need ability to turn off texting capability for users.

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.
James Shaw 9 months ago in RingCentral Web/Desktop App 1 Already exists

Turn On/Off the Message and Video Capabilities of the RC App

Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features
Guest 10 months ago in RingCentral Web/Desktop App 1 Already exists

Move up unread messages (like in the phone app) [desktop]

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
Guest 11 months ago in RingCentral Web/Desktop App 2 Already exists

Screen Sharing Status Indicator and Status Color

When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in ...
Guest 11 months ago in RingCentral Web/Desktop App 3 Already exists