RingCentral Web/Desktop App

Currently when quote message, its just repeating the text. Would be much more convenient, if possible to click at quoted text and it will lead to original message.

All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec. Example 1, without code spec, should only be formatted as monos...

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...

Using the Desktop app the only options I have under Settings | Calendars and Contacts are Microsoft (365) and Google. We don't use either of these. Our organization uses an on-prem Exchange server and Outlook. We want to access our contacts using ...

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.

The old RingCentral softphone app had a feature where you could see other numbers entered into the user profile in RingCentral when you searched for someone in the phone app. This allowed for you to put in Mobile numbers along with RingCentral num...

helps with sorting tasks. without it, very difficult to organize tasks

Hello RingCentral Dev team, Please migrate the functionality from https://service.ringcentral.com/.../messages/ page, to the new Windows and Mac RingCentral GLIP App. Enable the Queue Managers to listen to and delete queue voicemails right from wi...