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RingCentral Web/Desktop App

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Clickable quoting in messaging

Currently when quote message, its just repeating the text. Would be much more convenient, if possible to click at quoted text and it will lead to original message.
Serhii S114 about 1 year ago in RingCentral Web/Desktop App 0 Planned

Type code block messages directly, not just via "New code snippet" modal

All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec. Example 1, without code spec, should only be formatted as monos...
Damijan Kozic over 1 year ago in RingCentral Web/Desktop App 5 Planned

Desk Phone and Desktop application Sync

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application
Patty DePouw over 1 year ago in RingCentral Web/Desktop App 5 Planned

Need the Desktop app to integrate with on-prem Exchange and Outlook (for Contacts)

Using the Desktop app the only options I have under Settings | Calendars and Contacts are Microsoft (365) and Google. We don't use either of these. Our organization uses an on-prem Exchange server and Outlook. We want to access our contacts using ...
Craig Rhinehart over 1 year ago in RingCentral Web/Desktop App 0 Planned

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto about 2 years ago in RingCentral Mobile App / RingCentral Phone / RingCentral Web/Desktop App 7 Planned

Combine back-to-back messages from the same user

Users often send multiple messages back-to-back, sending a message as they complete each thought, rather than composing a full message and posting once. This is a natural way many people communicate in chat and IM interfaces. It would be great if ...
Ryan Bickett x1009 over 2 years ago in RingCentral Web/Desktop App 0 Planned

Reinstate Copy / Duplicate team

In New RC, it appears there is not a way to duplicate / copy a team. This feature is widely and heavily used within our org. We have a template team with members and tasks for each project, and this team is duplicated every time a new project land...
Louise Baker over 2 years ago in RingCentral Web/Desktop App 6 Planned

New RingCentral App - See Other Numbers When Searching for Someone

The old RingCentral softphone app had a feature where you could see other numbers entered into the user profile in RingCentral when you searched for someone in the phone app. This allowed for you to put in Mobile numbers along with RingCentral num...
Scott Walker over 2 years ago in RingCentral Web/Desktop App 2 Planned

Add the "section" field for Task sorting in the new ring central app calendar - it is currently only in the classic app

helps with sorting tasks. without it, very difficult to organize tasks
Guest over 2 years ago in RingCentral Web/Desktop App 2 Planned

Access and manage Queue Voicemails from within the RC App

Hello RingCentral Dev team, Please migrate the functionality from https://service.ringcentral.com/.../messages/ page, to the new Windows and Mac RingCentral GLIP App. Enable the Queue Managers to listen to and delete queue voicemails right from wi...
Dan Thorne almost 3 years ago in RingCentral Web/Desktop App 5 Planned