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RingCentral Web/Desktop App

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REINSTATE THE NUMPAD ENTER KEY WHEN DIALING

Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us ...
David Dao 4 months ago in RingCentral Phone / RingCentral Web/Desktop App 4 Implemented

Muted Conversation Improvement

The "mute conversation" feature could be improved, as they do not truly mute. I wish a muted conversation did not populate the notification bubble on desktop or mobile apps. In app, the conversation could just be bold instead of populating the unr...
Nicole Campbell 6 months ago in RingCentral Web/Desktop App 0 Implemented

Revert Option+arrow keyboard shortcut in RC App. It breaks Mac's native behavior

In Mac OSX, natively, a user can use Option + Left arrow or Option + Right arrow to move the cursor back one word or forward one word. That's a consistent behavior in every application on the Mac. RingCentral App introduced additional keyboard sho...
Chirag Shukla 11 months ago in RingCentral Web/Desktop App 3 Implemented

dial pad fixed on the screen

Help the dial pad to not to pull up manually everytime to make a call
John Lachica about 1 year ago in RingCentral Web/Desktop App 1 Implemented

Past meetings to be shown on the meetings tab

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
Guest over 1 year ago in RingCentral Video / RingCentral Web/Desktop App 3 Implemented

Keyboard shortcut to access the search bar in RingCentral App

If you use the RingCentral App actively for messages and text, the search bar is crucial for quickly finding conversations. Please add direct access to it via a shortcut (e.g., the "/" symbol) to avoid having to click around.
Fredrik Eriksson over 1 year ago in RingCentral Web/Desktop App 1 Implemented

Reassign Task to a Different Team or Group

I would like the ability to create a task and then either copy or reassign to a different team/conversation.
Holliday . over 1 year ago in RingCentral Web/Desktop App 0 Implemented

Call queue member, to have the ability to receive call even when on an active phone call

In a queue, it detects that member as busy when engaged on a call. This doesn't enable them to receive call, unlike in call forwarding that has the ability to receive calls in all platform
Wilhelmina Regal over 1 year ago in RingCentral Web/Desktop App 5 Implemented

Allow RC App(Unified) as Call forwarding - aside from the RC Phone App

User would like to have the option to do Call forwarding from User to User using the RC Unified app. Call forwarding works in RC Phone - but users are migrating all their member in using RC App (Unified).
Guest over 1 year ago in RingCentral Web/Desktop App 6 Implemented

More Personalized Experience + Keyboard Shortcuts in the RingCentral App

You guys need to make the app more accessible via keyboard shortcuts. Things are way too buried and should be easier to get to without clicking.
Guest over 1 year ago in RingCentral Web/Desktop App 4 Implemented