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RingCentral Web/Desktop App

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Set Additional host(s) when creating initial invite for recurring meeting (weekly)

For recurring meetings. if the host is not available to start the meeting (vacation) another host is able to do so.
Theo Timity 9 days ago in RingCentral Web/Desktop App 3 Under review

Desktop App Sounds

The notification sounds for direct messages, text messages, etc. routes to the same speaker/audio that is chosen for phone calls. For me, I use a headset for the phone, but I don't wear the headset when I'm not on a call. Because of this, I don't ...
Chris Cornell 9 days ago in RingCentral Web/Desktop App 0 Under review

Type code block messages directly, not just via "New code snippet" modal

All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec. Example 1, without code spec, should only be formatted as monos...
Damijan Kozic 9 days ago in RingCentral Web/Desktop App 0 Under review

Ability for customers to search for known issues with any RingCentral product (bug search)

Our users report issues with RingCentral Video and the RingCentral App for Windows. I opened up support cases and the usual resolution is, try a new meeting or re-install the application. This is a good first step but it would be great to be able ...
Rob Morrison 9 days ago in RingCentral Web/Desktop App 0 Under review

Make task replies column resizable/more prominent in task view of Ring Central App

Once a task is created in the app, the UI offers the original task in the left column taking up most of the space and the ongoing conversation (replies) is constrained to a much smaller column. The task replies are where we spend much more time so...
Bob Murdoch 9 days ago in RingCentral Web/Desktop App 0 Under review

Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...
Sayed Kazemi 10 days ago in RingCentral Web/Desktop App 2 Under review

Organizing Manage queues & Caller ID

I'd be great if we could organize this alphabetically. Trying to find the correct location when have over 20 of them can take a while, if it was organized by alphabet it would be so quick.
Cynthia Bernier 10 days ago in RingCentral Web/Desktop App 0 Under review

Pride flag emoji

Pride flag emoji / self explanatory
Elaine J. Urrutia (she | her) 11 days ago in RingCentral Web/Desktop App 2 Under review

display company name instead of phone number when using sms

Since we can't currently display the company main number when texting out - defaults to operator number - it would be great to have the company name, instead of the phone number, display when we text out to clients.
Reception 1 12 days ago in RingCentral Web/Desktop App 0 Under review

Separate desktop and mobile apps in incoming calls

Separate the Desktop app and Mobile app from incoming calls so that only one rings at a time, so my phone isn't ringing while I'm at my desk, and can arrange them in an order so If I don't respond after 4 or so rings, it goes to my phone in case I...
Andrew Cunningham 12 days ago in RingCentral Web/Desktop App 0 Under review