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RingCentral Web/Desktop App

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Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
Kate Hamamoto 2 months ago in RingCentral Web/Desktop App 1 Needs more information

Splitting Audio

There is no way to split audio or set up a “ride along” situation for training purposes.
Blake Abig 2 months ago in RingCentral Web/Desktop App 1 Needs more information

URL Issue

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.
Shane Palmer 4 months ago in RingCentral Web/Desktop App 1 Needs more information

@Mentions to show new in the same as chats

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.
Joo Kim 4 months ago in RingCentral Web/Desktop App 2 Needs more information

Audible Chat Notification

It would be nice to hear an audible notification when a new message comes through in the chats in case we need to step away from our desk or when multi-tasking for RC web/desktop app and RC mobile
Wendy Bush 4 months ago in RingCentral Web/Desktop App 2 Needs more information

Save mass text message groups

In our use case of mass texting, we would like to be able to save contact lists and then easily mass text those different groups. For example, texting members of a particular town, or students at a particular school, etc. This would not be for gro...
Nate Bernitz 5 months ago in RingCentral Web/Desktop App 3 Needs more information

Fax receipt confirmation

It would be of great help to get a receipt that a fax has been received. I get a note that says it has been sent, but no confirmation that it has been received at the other end.
Viva USA FAX 5 months ago in RingCentral Phone / RingCentral Web/Desktop App 1 Needs more information

Group Video calling without sharing a link

It would greatly improve productivity to have a group video call feature like Slack does. We found that extremely helpful but would like to stay on one platform opposed to two.
A Mother's Prayer 5 months ago in RingCentral Web/Desktop App 2 Needs more information

Make it easier for user interface, scheduled texting, mass texting

Your interface is outdated and can be used more efficiency. It's time consuming on how to create mass texts and scheduling them.
Kirsten Kuhar 5 months ago in RingCentral Web/Desktop App 3 Needs more information

Event Calendar Repeat options

I would like more options for repeating events on the calendar. We have a bi-weekly meeting, but I have to manually create the event since the repeating options are only "every day, every weekday, every week, every month, every year."
Will Spragg 5 months ago in RingCentral Web/Desktop App 2 Needs more information