RingCentral Web/Desktop App

Customer would like to have an option for her users to have the capability to toggle on which queue will they answer so they can manage their queue anytime that they want

Need ability to add all our users to our fax notification email so they know when customers send them faxes

You give the ability to add co-recipients to Voicemail box however not to Faxes, yet you have a place to add the co-recipient which is deceiving. We should have the basic ability to add all our users to be able to see the Fax extension and get not...

Customer would like to have the same user members on multiple call queues groups without having the issue for not receiving any calls using the app or desktop phone.

The caller wanting to make sure multiple users can receive faxes and SMS.

In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this. Might be worth while to expand the search range to include all details.

To have the options to apply these configurations: 1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply. 2) trigger the application of an update in a non-interactive manner from a privileged ac...

We are looking to turn of the feature where when we make a change to a user’s account (ie change users password, role, etc) the user does not receive a VM stating there has been a change made to their account

Please add the ability to install the RingCentral desktop app for Windows to be installed to a different drive or folder.

It would be more convenient if a user could choose whether to use RingCentral to perform a video call or another installed application, such as Microsoft Teams.