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RingCentral Web/Desktop App

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New RingCentral - no date stamp for text messages from the day of

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...
Bianca Delgado 16 days ago in RingCentral Web/Desktop App 1 New

Make all wireless headphones compatible with RC apps

It would be nice if the RC mobile and desktop apps were compatible with ALL wireless/bluetooth headphones vs. the short list of headsets currently compatible. I have run into issues with 3 different pairs of bluetooth earbuds only working temporar...
Teri O'Connor 1 day ago in RingCentral Web/Desktop App 0 New

Turnoff messaging tab for MVP

Turn off messaging feature per Role. Allow customer to be able to select the Role to not have access to messaging with Desktop or mobile app. This will allow customer to restrict outside contractors for security reasons.
Tony DaSilva 9 days ago in RingCentral Web/Desktop App 0 New

3 extensions or phone numbers in one application

To have an option to log in to three extensions in one application.
Rinny Dela Cruz about 3 hours ago in RingCentral Web/Desktop App 0 New

Auto Assign New Users to HUD

It would be extremely useful to have a new user automatically added to existing user's HUD automatically. This would ensure that all users can quickly contact a new user and not have to worry about manually adding them.
Jason Aubuchon about 7 hours ago in RingCentral Web/Desktop App 0 New

Shared Status directly shown in the HUD

Last 10 years we used xphone with the teampanel. (its like the HUD of RingCentral). It would be a great improvement if the shared status shown in the HUD directly.
Matthias Georg Mest about 18 hours ago in RingCentral Web/Desktop App 0 New

An ability to create call forwarding profiles that can be recalled based on scenarios

It would be great if it would be possible to have quick-recall call forwarding profiles to allow calls to my extension to behave differently when activated (in addition to the existing availability states). Say, I want a quick recall button for "I...
Daniel Valastro 1 day ago in RingCentral Web/Desktop App 0 New

RC App Minimal View

The RC app is great, but it always wants to go into a large view. I have to constantly change the size of it. It would be great to get a compact view of the entire app so it doesn't not take up the entire screen.
Roger Hall 1 day ago in RingCentral Web/Desktop App 0 New

Management to be able to see the sign in/out times for staff

This is incredibly useful across multiple business/departments. This can be used by management to see the sign in and out times of staff to see when they commence/finish work. This can be a great asset to assist with payroll information also.
Liam Andrews 2 days ago in RingCentral Web/Desktop App 0 New

Ability for Queue managers to be notified when call is waiting

It would be beneficial for queue managers to receive a notification that there is a call waiting in the queue. A notification through the Avaya Cloud app or Office app would be great so that managers are aware that there is a call waiting and can ...
Stephanie Rensburg 8 days ago in RingCentral Web/Desktop App 0 New