RingCentral Web/Desktop App

- Includes Overflow Call Queue: If a user is a member of both the main queue and the overflow call queue he/she should have the ability to see that there's an incoming call for the overflow call queue while he is in an active call. - Ability t...

Hi Team, Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing. Right now it is not showing any error message

Please allow admin to restrict users in changing their outbound caller using App. We can create a custom role to restrict outbound caller id but is only applicable on admin portal and they are still able to change it using the app.

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.

Users need to be able to see Ring Central scheduled events on their own personal calendars - this used to be a feature that my organization relied on - please bring it back!

There are numbers that you just like to block and not report as spam. This is an existing feature prior to the new layout of the new version of the app. Separating block from spam/report as there are numbers that you just wish not to be bothered o...

SMS text messaging is a huge part of our business. Having more than 10 for group sms will save time and convenience. the old RC app with 50 recipient is more ideal. hoping we can get the old feature to this new RC app.

Occasionally there's a need to temporarily mute a team. In RC Classic, this is easy to do. In New RC, this is more difficult. Suggest reinstating the Mute All Notifications in the team menu

I do not like the new layout because I cannot separately access text messages or see notification badges separately for text messages.

I noticed that if I switch to the new view in the app, the fax icon disappears from the options on the left side of the page. I can still send a fax from the + options, but I can't figure out how to view sent or received faxes. This is fine for no...