Skip to Main Content

RingCentral Web/Desktop App

Showing 19

HUD pop out window on RingCentral app

It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the p...
Danielle Howes 11 months ago in RingCentral Web/Desktop App 7 Planned

Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.   Add support for threaded conversations, please.  This will be understandably difficult given the vari...
over 2 years ago in RingCentral Web/Desktop App 15 Planned

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 20 Planned

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen about 1 year ago in RingCentral Web/Desktop App 2 Planned

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady 11 months ago in RingCentral Web/Desktop App 2 Planned

Desk Phone and Desktop application Sync

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application
Patty DePouw 9 months ago in RingCentral Web/Desktop App 4 Planned

Read notification for RingCentral messages

No description provided
Guest over 2 years ago in RingCentral Web/Desktop App 22 Planned

Type code block messages directly, not just via "New code snippet" modal

All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec. Example 1, without code spec, should only be formatted as monos...
Damijan Kozic 7 months ago in RingCentral Web/Desktop App 5 Planned

Auto reply SMS to missed calls

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.
Guest almost 2 years ago in RingCentral Web/Desktop App 9 Planned

Text Templates

Be able to set up text templates for recurring texts used by team members
Bob Coons over 2 years ago in RingCentral Web/Desktop App 16 Planned