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RingCentral Web/Desktop App

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Add PCRecruiter Integration

PCRecruiter is a CRM which doesn't allow us to mass text anymore. Integrating PCR and RingCentral would allow my team to mass text candidates directly within PCR without having to copy/paste phone numbers from one app to the other.
Margarita Frroku 1 day ago in RingCentral Web/Desktop App 2 New

delete a comment

delete a comment from ideas
heeseung batumbakal 1 day ago in RingCentral Web/Desktop App 0 New

Leave a fax icon on the side of the Desktop app in the new view.

I noticed that if I switch to the new view in the app, the fax icon disappears from the options on the left side of the page. I can still send a fax from the + options, but I can't figure out how to view sent or received faxes. This is fine for no...
Brita Rust 1 day ago in RingCentral Web/Desktop App 0 New

Group texting for U.S. Territory Numbers

We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Reque...
Antares Crew 7 days ago in RingCentral Web/Desktop App 0 New

Scammer Tracking

Better Features To block scammers or log them. We need a more robust system with security.
Aurora Operations 3 days ago in RingCentral Web/Desktop App 0 New

Add functionality for other headsets

My company uses a wide variety of headsets, some USB, some Bluetooth. Each headset has various buttons for volume control, answer/hang-up, etc. Why don't these work with the Ring Central app? Why do Only Plantronics and Jabra headsets work? Every ...
Gaege Rivera - 1603 2 days ago in RingCentral Web/Desktop App 0 New

Taking calls while on dnd and also a better conference feature. and more scam protection

. So it auto fills with people to the conferance pro and standards. Lastly you guy still wont add a carrier lookup to each number which is rather troubling. I would like to know what carrier the scammers are using over VOIP lines
Aurora Operations 3 days ago in RingCentral Web/Desktop App 0 New

further narrow the 'Message Panel' Column to give more space to actual messages

I switched to the new layout for the desktop app and noticed that the message panel column takes up an unnecessary amount of space on the desktop app. I would like to be able to further narrow the left column (message panel). It eats up a huge amo...
Peter DelRe 4 days ago in RingCentral Web/Desktop App 0 New

DND Timer for Lunch

Would be nice to have a way to set DND at a user level in the Ring Central app. For insance going to lunch, set DND for 1 hr, this way it automaically accepts Q calls after the hour break and you dont "forget" to turn it back off.
Joe Aprile 21 days ago in RingCentral Web/Desktop App 0 New

Linking Tasks

We often need to open tasks from inside of one team to another. It would be very useful if we could link tasks together. Even if there were a simple "Task ID" which could be linked via @ or # that would prevent us from having to go back and forth ...
Brian Sweeney 28 days ago in RingCentral Web/Desktop App 0 New