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RingCentral Web/Desktop App

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unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez about 1 month ago in RingCentral Web/Desktop App 2 Already exists

Indicator on RingCentral App for Failed SMS Sent

Hi Team, Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing. Right now it is not showing any error message
Guest 12 months ago in RingCentral Web/Desktop App 2 Already exists

receive fax in multiple RC App users

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
Ivy Canales over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Receiving of SMS texts in a group chats

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.
Serhii (Sysadmin) S114 about 2 months ago in RingCentral Web/Desktop App 1 Already exists

Sync RingCentral calendar to Google/iCal calendars

Users need to be able to see Ring Central scheduled events on their own personal calendars - this used to be a feature that my organization relied on - please bring it back!
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Reinstate "Mute" for teams

Occasionally there's a need to temporarily mute a team. In RC Classic, this is easy to do. In New RC, this is more difficult. Suggest reinstating the Mute All Notifications in the team menu
Louise Baker x1003 over 1 year ago in RingCentral Web/Desktop App 5 Already exists

Delete User Messages

Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all histor...
Chris Call 5 months ago in RingCentral Web/Desktop App 1 Already exists

Group SMS for 50 or more recipients.

SMS text messaging is a huge part of our business. Having more than 10 for group sms will save time and convenience. the old RC app with 50 recipient is more ideal. hoping we can get the old feature to this new RC app.
Guest over 1 year ago in RingCentral Web/Desktop App 5 Already exists

Data Retention

Increase days for data retention
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists

Send Text messages to people outside of RingCentral

I would like to send text messages to people that don't use RingCentral to alert them for instance when an appointment is planned and the date is near.
Guest about 1 year ago in RingCentral Web/Desktop App 4 Already exists