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RingCentral Web/Desktop App

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Keep RC Classic

The new RC is a mess. I downloaded it and couldn't function - I couldn't see where texts/messages were coming in (although I had the alert sound). I got to some screen where there was no way for me to get back and make a phone call. Please keep Cl...
Andie Carole Byron 12 months ago in RingCentral Web/Desktop App 3 Will not implement

Please develop a "simple mode"

Please develop a "simple mode" for the new app with GUI very similar to the Ring Central Phone App (which is highly usable and robust). things like dialer, messages, favorites, hud need to be accessible with a single click. hotkey: please allow fo...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Will not implement

Make feedback for calls and meetings optional

Constantly being asked about the quality of a phone call and meeting is annoying. My other apps don't do this. Instead of putting that popup in our faces, can a button be added to the panel on the left that we can click to provide feedback when it...
Greg Widener Ext 1171 over 1 year ago in RingCentral Web/Desktop App 3 Will not implement

Give me the Classic most days!

Guess I'm a RC Classic kind of guy. New RC app does not Beep when I get a new chat msg. I'm chatting all day with my students and will sometimes miss the red dot (new chat notification icon) on my screen in New RC app. Hate to stare at my screen a...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Color fax transmissions

Faxes are always transmitted in black and white regardless of if you send an attachment or not. My business needs color transmissions for insurance processing.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Add start and schedule an audio conference to RC Desktop App

There is a start a video conference and schedule a video meeting under new actions of the RC App. The ability should also exist to "Start an audio Conference and Schedule an audio conference" under new actions and include invite with email.
Tracey Lulek over 1 year ago in RingCentral Web/Desktop App 2 Will not implement

Feature similar to Bomb Bomb Video

Does RingCentral have a way to send video via email? I have a service called Bomb Bomb. It allows me to record a video, place a video into an email and then send it. Can also send email blast to a large number of people. Stores all of my BB videos...
Michael Owens 5 months ago in RingCentral Web/Desktop App 1 Will not implement

Huge Security Vulnerability: Remove the "Express Link" feature or provide an option to disable it tenant-wide

For those who haven't noticed it, RingCentral's mobile app has an "Express Link" sign-in feature. The feature is mentioned in this KB article: https://support.ringcentral.com/article/log-in-ringcentral-app.html "Please note: If you’re logging with...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse 8 months ago in RingCentral Web/Desktop App 1 Will not implement

I do not like the new update, or the new way the events and calender are set up, please change back.

It would help me alot if the update was back to the old version thank you
Shevina Davis 11 months ago in RingCentral Web/Desktop App 1 Will not implement