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RingCentral Web/Desktop App

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Automatically remove status message when turning off DND.

When you are on DND and set a status message, it is easy to forget to remove the status message if you click Turn off DND. This is confusing to other employees who are trying to see if that person is available or not when the status message is not...
Stephanie Muston 4 days ago in RingCentral Web/Desktop App 1 New

Same user members on multiple queues

Customer would like to have the same user members on multiple call queues groups without having the issue for not receiving any calls using the app or desktop phone.
Mark Anthony Tablezo III about 12 hours ago in RingCentral Web/Desktop App 0 New

Multiple recipient for faxes and SMS

The caller wanting to make sure multiple users can receive faxes and SMS.
Andrea Higgins about 15 hours ago in RingCentral Web/Desktop App 0 New

Contact Search - Include Details

In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this. Might be worth while to expand the search range to include all details.
Gordon MacDonald about 23 hours ago in RingCentral Web/Desktop App 0 New

RingCentral App Update Roll Out Options

To have the options to apply these configurations: 1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply. 2) trigger the application of an update in a non-interactive manner from a privileged ac...
Ralph Reyes 1 day ago in RingCentral Web/Desktop App 0 New

Turn off voicemail feature when making changes on the acccount.

We are looking to turn of the feature where when we make a change to a user’s account (ie change users password, role, etc) the user does not receive a VM stating there has been a change made to their account
Andrea Higgins 2 days ago in RingCentral Web/Desktop App 0 New

Ability to install the RingCentral desktop app on a different drive or folder.

Please add the ability to install the RingCentral desktop app for Windows to be installed to a different drive or folder.
Carlo C 3 days ago in RingCentral Web/Desktop App 0 New

Allow users to choose which app to use for video calling

It would be more convenient if a user could choose whether to use RingCentral to perform a video call or another installed application, such as Microsoft Teams.
Jason Howard 3 days ago in RingCentral Web/Desktop App 0 New

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 7 months ago in RingCentral Web/Desktop App 6 Planned

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 146 Planned