Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

Showing 1293 of 7575

Option to modify caller id information

When calls are being forwarded, on the caller id - it will read "forwarded from XX" before displaying the incoming caller id, we would like to have an option to remove the forwarded from XX information as it takes time before showing the name of t...
James Paul Bermoy about 13 hours ago in RingCentral Phone 0 New

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 3 years ago in RingCentral Phone 178 Planned

Making SMS texting while on call faster/more efficient for desktop program (not extension)

We currently cannot quickly text a customer while we are on the phone with that customer while using the desktop program on computer (not the extension). We have to take multiple steps such as: Go to text and create a new text, search their contac...
Matthew Cancilla 2 months ago in RingCentral Phone 0 New

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 3 years ago in RingCentral Phone 61 Planned

Send and Receive Pictures from the salesforce Integration

Hi It will be great to send a receive pictures from the salesforce integration, specially because of the texting capabilities from RingCentral, right now to receive the pictures you need to used 2 apps. Thank you
Lenin Garcia 3 days ago in RingCentral Phone 0 New

User Extension Ability's to receive Fax using Play announcement Settings on missed Call

User Extension Ability's to receive Fax using Play announcement Settings on missed Call
Genji Takiya 4 days ago in RingCentral Phone 0 New

Shared SMS were multiple users can receive and send SMS on specific number

Allow text messages sent to the same company number that the call queue is answering to be answered by any user in that call queue. Allow them to send messages from the company number and have a unified spot so that multiple users can respond. As ...
Mikel Berger almost 3 years ago in RingCentral Phone 60 Planned

DND Presence Display On Sidecar

When a user turns on their DND status, it should reflect the DND or busy status (red) on the sidecar. Currently, the only way to know if someone has DND on is by calling them and being sent to voicemail. It would be great if they would be displaye...
Daniel Titkov 6 days ago in RingCentral Phone 0 New

Adjust how missed calls are categorized for group calls

Currently if a group is set to ring all members at once and someone else answers it will show as a missed call for everyone else who didn't answer. It would be nice if the system knew the call had been answered and didn't show as a missed call.
Zoe Ratchford over 3 years ago in RingCentral Phone 65 Planned

call back when free after busy (CCBS / CCNR)

Call back when free after busy (CCBS / CCNR)Common feature in Europe
Peter Wenger about 1 month ago in RingCentral Phone 0 New