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My subscriptions: RingCentral Phone

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Disable the computer screensaver when on an active call or meeting

When you are on an active RingCentral phone call or in a meeting, we would like to prevent your computer from engaging your screensaver when there is no keyboard or mouse activity. This is the behavior we experience with other similar applications...
Mike Tormanen 4 days ago in RingCentral Phone 0 New

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
about 3 years ago in RingCentral Phone 178 Planned

Lead Vendor Custom Caller ID

We have several lead vendors We want the client to hear the name of our company when they call in, but we want our loan officers to be able to see the lead vendor name & the type of client they have on the phone when the call is coming in. So ...
CHRISTOPHER FLOYD about 4 hours ago in RingCentral Phone 0 New

Call Queue Forwarding to External Phone Number

We have users who can pick calls from a call queue through the RingCentral Application. If we set these users to have forwarded to external phone numbers while ringing the application at the same time, it only rings the application. A feature that...
Marvin S. about 6 hours ago in RingCentral Phone 0 New

Call Queue Advance without wait timer when all agents unavailable

You can reference my ticket with partner support number 20268830. If all members of a primary queue are made unavailable via DND or administrative action, calls presented to the primary queue should advance to the next call handling step without r...
Richard Neal about 9 hours ago in RingCentral Phone 0 New

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
about 3 years ago in RingCentral Phone 56 Future consideration

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto about 2 years ago in RingCentral Mobile App / RingCentral Phone / RingCentral Web/Desktop App 7 Planned

Install RingCentral application in batched

I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App. rc phone msi file
Ranier Gallego 18 days ago in RingCentral Phone 1 New

Shared SMS were multiple users can receive and send SMS on specific number

Allow text messages sent to the same company number that the call queue is answering to be answered by any user in that call queue. Allow them to send messages from the company number and have a unified spot so that multiple users can respond. As ...
Mikel Berger over 2 years ago in RingCentral Phone 37 Planned

Speed Dial: Company wide directory for Speed Dial

Our company has several dozen contacts that everyone in the office uses.We don't want to have to WASTE TIME programing each phone with the names and numbers.We want to create a Single, Company Wide, Shared, Directory of Speed Dial numbers and name...
about 3 years ago in RingCentral Phone 32 Future consideration