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RingCentral Phone

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SMS: Scheduled SMS to be sent

I'd like to be able to schedule SMS/text messages in the future. Is there a way to do this in RC Desktop or via Office 365 or Google or a smartphone?
almost 2 years ago in RingCentral Phone 13 Under review

Text from the same main user number

we are unable to text from the main line
Guest almost 2 years ago in RingCentral Phone 18 Under review

Desktop app: transfer voicemails from one extension to another

We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?
almost 2 years ago in RingCentral Phone 7 Under review

Call transcription to text

Transcribing calls to text (like is currently done for voicemails) would be a useful feature in RingCentral. It could likely be paired with CRM systems to have a record of what was discussed on calls.
Marisa Horton 3 days ago in RingCentral Phone 0 Under review

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
almost 2 years ago in RingCentral Phone 3 Already exists

Allow for simultaneous ringing in Queue Overflow

Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.
almost 2 years ago in RingCentral Phone 2 Under review

Fax: Confirmation to attach the pages faxed

We really need the fax confirmations to come through with the pages that we faxed attached. It is very hard to verify that certain documents were faxed if the confirmation just shows "sent" and the number of pages. We need to be able to verify tha...
almost 2 years ago in RingCentral Phone 0 Future consideration

SMS: print option for text messaging

I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would allow us to print out the conversation so that we can put it in our files if we need to. The only way I know to ...
almost 2 years ago in RingCentral Phone 38 Under review

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
almost 2 years ago in RingCentral Phone 3 Future consideration

Call queue: Send Group Voicemail to multiple Extensions

Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extensions. Some users may not have access to email when in remote locations such as mines.
almost 2 years ago in RingCentral Phone 2 Planned